ARE YOU TAKING RETURNS?

Purchases of our products are final sale. We are unable to offer returns or exchanges due to safety reasons. We do want you to love your new beauty and haircare products! If you are not 100% satisfied with your purchase, please send us a message at info@hon-a-bis.com with any questions or concerns and we will make things right for you.

In case of delay, lost or stolen packages, please fill out a claim at USPS.com so USPS may try to locate your order as soon as possible. Once a claim has been filed, please send us the claim information and we will wait on the results of the claim before proceeding forward.

WHAT HAPPENS IF MY ORDER HAS INCORRECT SHIPPING INFORMATION?

Please understand that our system prints out shipping labels according to what the customers placed on their shipping and billing information. Please contact USPS to reroute your package in case of any error on shipping information. The Reshipment Fee on all orders will be $5.99. Hon-A-Bis is not responsible for any lost or stolen packages due to incorrect information provided at time of purchase.